Digital banking · 24/7 support

Banking built on trust. Designed for your future.

Open an account in minutes, move money locally or abroad, and grow your savings with rates you can see upfront—protected by bank-grade security.

  • Encrypted sign-in
  • Instant transfers
  • Live member care

Popular services

citi bk Rates

Competitive rates for every financial goal

Grow your savings, lock in a fixed return, or borrow with confidence. Transparent pricing with no hidden surprises.

Rates effective October 17, 2026
Featured

Savings

High Yield Savings

3.75% APY*

  • Variable rate
  • No monthly maintenance fee
  • Interest compounded monthly
Open savings

Certificates

18-Month Certificate

3.65% APY*

  • Fixed rate for the full term
  • 18-month term
  • Penalty for early withdrawal
Open a certificate

Credit cards

Credit Cards

From

4.00% APR*

  • Rate based on creditworthiness
  • Contactless & online payments
  • Card controls in online banking
Explore cards

Lending

Personal Loans

As low as

15.49% APR*

  • Fixed monthly payments
  • Flexible repayment terms
  • Subject to credit approval
Explore loans

*APY = Annual Percentage Yield. APR = Annual Percentage Rate. Rates are accurate as of the date shown and may change without notice. Fees may reduce earnings. Credit products are subject to approval; your rate depends on creditworthiness. Terms and conditions apply.

Open an account

Our Services

Banking built around how you live and work

From everyday accounts to business lending and long-term planning, everything you need is managed in one secure place.

Not sure which service is right for you?

Our member care team can help you choose the right account or product.

Family reviewing their finances together

New account bonus

$200 *

When you open a new checking account.

Open online in minutes

Get $200* with a checking account built for you

Start building your financial strength

For a limited time, receive a $200 bonus when you open a new checking account. It's an easy first step toward your financial goals. Open online or visit any of our locations.

  • No minimum balance

    Open and keep your account without a required minimum.

  • Free digital banking

    Manage money online and on mobile at no extra cost.

  • 24/7 member support

    Reach our team any time you need help.

*Limited-time offer for new checking accounts. Eligibility requirements apply and the bonus is credited after qualifying activity is met. Offer may be changed or withdrawn at any time.

Member-Focused Banking

Building strength together

citi bk is a full-service bank built to support our members at every step of their financial journey. We help you reach your goals through personalized service and competitive rates.

  • Competitive rates

    Better rates on savings, loans, and credit cards designed to maximize your financial growth.

  • Member-focused

    Every decision starts with our members. Your success is our priority.

  • Community committed

    Supporting local communities and the causes that matter to our members.

Team collaboration in banking
Professional banking consultant
Modern banking technology
Community banking support

Personal service

Real people ready to help, online or in branch.

Testimonials

Hear from our customers

Members and businesses share what it's like to bank with citi bk.

“I am impressed with the customer service and speed of payout.”

SM Sarah Morris Verified Customer

“Excellent service and competitive rates. Highly recommended!”

JD John Davis Business Owner

“The mobile app is fantastic and customer support is top-notch.”

EJ Emily Johnson Personal Banking

Contact

We're here to help

Questions about an account, a transfer, or a new product? Our member care team is ready to assist.

Send us a message

Banking hours

Monday – Friday
9:00 AM – 5:00 PM
Saturday
9:00 AM – 1:00 PM
Sunday
Closed

Phone banking

Available 24/7

Domestic
1-800-BANKING
International
+1-555-0123

Email support

We respond within 24 hours

info@fortc-itib-k.fortfi-rstw-orldbk.com

Visit us

575 Fifth Avenue, 39th Floor, New York, NY 10017-2422.

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