Password Recovery

Forgot Your Password?

Secure access to your citi bk account with our simple password recovery process.

Safe process

Link delivery

Fast recovery

Data security

Reset your password

Enter your email to receive a reset link

Email Address

Use Safari — Chrome and in-app browsers on iOS cannot install web apps to the home screen.

1 Open this site in Safari (share from another app → Open in Safari if needed).
2 Tap the Share button on the bottom toolbar (iPhone) or top bar (iPad).
3 Scroll the share sheet and tap Add to Home Screen .
4 Edit the name if you like, then tap Add. The icon appears on your home screen like an app.